Privacy Policy

Your privacy matters to us. This page explains what information we collect when you shop with RK Gardening Point, why we need it, and how we look after it.

What we collect

Order details: your name, delivery address, phone number and email address, so we can process and deliver your order.
Account details: if you create an account, your login details and order history.
Messages: anything you send us through the contact form, email or WhatsApp.
Newsletter: your email address, if you sign up for new arrival updates.
Website usage: basic technical information such as cookies that keep your cart working and remember your login.

How we use it

To process, pack and deliver your order, and to contact you about it.
To reply to your questions and give plant care support.
To send you news about new arrivals, only if you’ve signed up. You can ask us to stop at any time.
To keep our website secure and working properly.

Who we share it with

We only share what’s needed to get your order to you — for example, your name, address and phone number with the courier company delivering your parcel. We never sell your personal information.

Payments

We don’t store card or bank details on our website. Any online payment is handled securely by the payment provider.

Cookies

Our website uses cookies to keep items in your cart, keep you logged in, and understand how the site is used. You can block or delete cookies in your browser settings, but parts of the shop may not work properly without them.